Deploy enterprise-grade voice agents that speak with human warmth, understand intent in under 180ms, handle interrupts gracefully, and automate complex workflows across telephony, web, and mobile.
4.2M+
Automated Call Minutes
Handled seamlessly with zero human queue wait
174ms
Global P99 Latency
Speculative streaming ASR to speech synthesis
99.4%
Intent Resolution Rate
Accurate task completion without escalation
68+
Languages & Dialects
Native regional accents & emotional nuance
ENGINEERED FOR NATURAL HUMAN CONVERSATION
Conventional chatbots connected to voice synthesis feel laggy and robotic. SONARA rebuilt the entire conversational stack from audio packet ingest to neural phoneme streaming.
01
STREAMING LATENCY
Sub-180ms Roundtrip
Human conversational pause is approximately 200ms. SONARA’s speculative pipeline executes ASR, LLM reasoning, and TTS concurrently to reply before awkward silence occurs.
⚡ 174ms Real-world P99
02
ACOUSTIC INTENT
Native Interruption Physics
Humans interrupt each other naturally with questions and affirmations. When the user speaks, SONARA halts speech synthesis in 12ms and seamlessly recalibrates context.
⚡ 12ms Halt Threshold
03
ACTION ENGINE
In-Call Workflow Execution
Voice agents do not just converse—they trigger REST APIs, update CRM records, check SQL inventories, and process payments securely without hanging up or dropping calls.
⚡ 240+ Native Connectors
COMPLETE ENTERPRISE VOICE AGENT CAPABILITIES
Everything your enterprise needs to replace clunky IVRs and overwhelm-prone call centers with tireless, empathetic, and compliant AI agents.
🎙️
100+ NEURAL VOICES
Custom Voice Cloning & Tone
Replicate brand-approved spokesperson voices or synthesize empathetic, authoritative, or playful tones tailored to customer sentiment.
⚡
SIP RFC-3261 COMPLIANT
SIP Trunking & Telephony Direct
Forward phone numbers from Twilio, Vonage, Bandwidth, or Genesys. SONARA connects straight to carrier PSTN gateways with zero transcoding loss.
🧠
HYBRID VECTOR SEARCH
Instantly retrieve product policies, flight manifests, or inventory levels from vector databases without causing awkward conversational stalls.
📈
ACOUSTIC NLP
Track acoustic stress, pitch variation, and linguistic urgency. Automatically calm frustrated callers or warm-transfer with full context.
🔗
TWO-WAY DATA SYNC
Live CRM & SQL Function Calling
Dispatch webhooks, update Salesforce leads, issue Stripe refunds, and query PostgreSQL tables live in-session without leaving the call.
🛡️
EPHEMERAL MEMORY
SOC2 & HIPAA Zero-Data Retention
Audio streams are processed in memory and never retained for foundation model training. Full audit logs, redaction, and compliance assurance.
FULL-DUPLEX CONVERSATION PIPELINE
Every incoming audio frame travels through a microsecond-optimized pipeline with predictive intent pre-computation.
01
10ms
Audio Stream Ingest
WebRTC / SIP Opus 48kHz
02
40ms
Streaming Neural ASR
Speculative Token Decode
03
65ms
Orchestrator LLM
Context & Guardrail Engine
04
25ms
Action / Tool Call
REST / SQL Webhook Sync
05
34ms
Neural TTS Synthesis
Phoneme Stream Inversion
SONARA AGENT STUDIO
A unified canvas to author conversational prompts, configure voice inflection, define escalation triggers, and connect webhook APIs.
name: ‘MedCare Clinical Assistant’
voice_model: ‘sonara-neural-v3.8-empathy’
interruption_sensitivity: 0.94 // Immediate acoustic pause
tools:
- name: verify_insurance(patient_id, policy_number)
- name: find_physician_slots(specialty, date_range)
- name: book_appointment_slot(slot_id, patient_phone)
guardrails:
- forbid_unconfirmed_medical_advice: true
- hipaa_redact_on_transit: true
- warm_transfer_escalation_number: ‘+1-800-MED-CARE’
TAILORED VERTICAL SOLUTIONS
🏥
Healthcare & Clinics
24/7 patient scheduling, pre-op instructions, insurance pre-auth, and EHR database synchronization.
⭐ 88% Call Deflection
💻
B2B SaaS & Tech
Autonomous tier-1 technical support, password resets, API rate limit increases, and ticket routing.
⭐ 4.9/5 CSAT Score
🏡
Real Estate & Mortgages
Instant inbound buyer qualification, property detail queries, and appointment tour dispatching.
⭐ 3.2x Lead Conversion
💳
Financial Services
Secure account verification, balance lookups, fraud alert confirmations, and dispute intake.
⭐ PCI-DSS Level 1
UNIFIED ECOSYSTEM INTEGRATIONS
Seamless two-way integration with telephony gateways, CRMs, support ticketing tools, and calendar systems.
Twilio
SIP Telephony
Salesforce
CRM & Leads
HubSpot
Inbound Pipeline
Zendesk
Support Tickets
Stripe
Voice Checkout
Cal.com
Calendar Sync
PROVEN ENTERPRISE IMPACT
88% Deflection Rate
MedCare Regional Health
Automating 45,000 Monthly Patient Bookings
Integrated directly with Epic EHR to resolve rescheduling, triage patient intake calls, and eliminate telephone queue hold times entirely.
$480k Annual Savings
Apex Cloud Infrastructure
Cutting Tier-1 Support Costs by 74%
Replaced static phone trees with autonomous voice agents executing API diagnostics, credential resets, and incident escalation in real-time.
99.4% Delivery Accuracy
Swift Global Freight
120,000 Real-Time Driver Dispatches
Automated driver check-ins, dock appointment verifications, and urgent rerouting updates via low-latency cellular voice streams.
FREQUENTLY ASKED QUESTIONS
How does SONARA achieve sub-180ms latency during phone calls?
SONARA operates a globally distributed edge audio network with direct SIP gateway interconnects. Our proprietary speculative decoder starts synthesizing phonemes before the full LLM sentence finishes, matching natural human conversational tempo.
Can callers interrupt the agent while it is speaking?
Yes. SONARA features full-duplex acoustic interrupt handling. The moment caller audio exceeds background noise thresholds, playback terminates within 12ms and the agent recalibrates context to address what was said.
How does SONARA connect to our existing phone numbers and carrier?
You can forward existing numbers or configure a SIP trunk from Twilio, Vonage, Bandwidth, Genesys, or Cisco Webex. Setup requires under 15 minutes with zero hardware changes.
Is SONARA HIPAA and SOC2 Type II compliant?
Yes. SONARA is fully SOC2 Type II certified and HIPAA ready with signed BAAs. We enforce zero data retention for voice training, end-to-end TLS 1.3/AES-256 encryption, and automated PII redaction.
Can SONARA warm-transfer complex calls to a human agent?
Absolutely. When sentiment drops or complex issues arise, SONARA initiates a SIP REFER or conference bridge to your support floor, complete with an AI-generated conversation summary and transcript.
DEPLOY IN PRODUCTION IN UNDER 48 HOURS
Experience the speed and conversational fidelity of SONARA. Join leading enterprises transforming customer experience with autonomous voice.